Key research and reports for AI in hospitality

The average response time to an email inquiry in the hospitality industry in Poland is 7 hours and 46 minutes during working hours, and 9 hours and 17 minutes in the evening.

About 80% of consumers trust online reviews as much as recommendations from friends or family.

Just a 1.0 point increase in rating on a 1-5 scale can increase ADR (average daily rate) by over 11% without a drop in occupancy.