# Answering guests through website chat

This short video shows how CogniVis AI instantly responds to questions from guests visiting the hotel or accommodation website via the chat widget embedded in the bottom right corner of the page.

- Description language: English
- Recording / image language: English
- [Explore demo](https://cognivis.ai/hotels/media/demos/chat-answers/)
- [Open media file (WebM)](https://cognivis.ai/hotels/media/en/optimized/channels/responses/chat/instant-response.webm)
- [Open media file (MP4)](https://cognivis.ai/hotels/media/en/original/channels/responses/chat/instant-response.mp4)
- [Related feature](https://cognivis.ai/hotels/platform/features/automated-answers/)
- Duration: 38.11 s
- Asset metadata checked: 2026-10-16

![Answering guests through website chat](https://cognivis.ai/images/media-demos/chat-answers-en.jpg)

Demonstration material. Availability and integration scope depend on the current offer and the hotel's configuration.

Descriptions explain the scenario shown; they are not a transcript of the recording.