# Ready-to-use AI tools for hotels

> One platform brings together your hotel’s knowledge, communication channels and team’s work, from a guest’s first question to booking and review.

## AI tools for hotels

CogniVis platform

- Increase BOOKINGS with instant responses

- Maximise satisfaction and PROFIT per stay

- Protect your REPUTATION by responding to reviews instantly

[TRY IT](https://cognivis.ai/hotels/platform/pricing/) [FIND OUT MORE](https://cognivis.ai/hotels/platform/#path)

![A simple visualization showing platforms and channels supported by CogniVis AI in hotels and accommodation properties, such as chat widget on the website, bots on Instagram and Facebook Messenger, email, WhatsApp, Outlook and Thunderbird clients, as well as key review portals like Booking, Google, TripAdvisor, Travelist, and Kurzurlaub.](https://cognivis.ai/hotels/media/en/optimized/featured/visualization.webp)

- ![Arche](https://cognivis.ai/hotels/tailored/clients/arche.svg)

- ![Destigo Hotels](https://cognivis.ai/hotels/tailored/clients/destigo-light.png)

- ![Hotele Diament](https://cognivis.ai/hotels/tailored/clients/hotele-diament.png)

- ![Saltic Resort & Spa](https://cognivis.ai/hotels/tailored/clients/saltic.svg)

- ![HP Park](https://cognivis.ai/hotels/tailored/clients/hp-park.svg)

- ![Havet Hotel](https://cognivis.ai/hotels/tailored/clients/havet.svg)

- ![Hotel Sante](https://cognivis.ai/hotels/tailored/clients/sante.svg)

- ![Hotel Cesarskie Ogrody](https://cognivis.ai/hotels/tailored/clients/cesarskie-ogrody.svg)

- ![Dwa Jeziora](https://cognivis.ai/hotels/tailored/clients/dwa-jeziora-full.png)

- Guest communication hub

All conversations in one place

Guests call and write through different channels. Your team sees all conversations in one hub and can manage them with ease.
[See the solution](https://cognivis.ai/hotels/platform/features/communication-hub/)

- AI responses

An instant response

AI answers guests’ questions at any time. When team assistance is needed, it passes the conversation on with its context.
[See the solution](https://cognivis.ai/hotels/platform/features/automated-answers/)

- Multi-channel bookings

From conversation to booking

AI helps guests choose their stay and guides them to booking. Integrated with your booking engine.
[See the solution](https://cognivis.ai/hotels/platform/features/bookings/)

- Stay support

Everything guests need during their stay

Guests can check information and ask AI through a QR guest guide, info kiosk or WhatsApp. They can conveniently access hotel services and offers.
[See the solution](https://cognivis.ai/hotels/platform/features/stay/)

- Review responses

A review with a considered response

AI prepares a tailored response to each review. An employee can add information, edit the suggestion and publish the finished response.
[See the solution](https://cognivis.ai/hotels/platform/features/reviews/)

- Guest–property communication analysis

From conversations to better decisions

Analyse guest communication alongside reviews and property knowledge. Ask questions and receive insights, suggested actions and specific sources.
[See the solution](https://cognivis.ai/hotels/platform/features/analytics/)

## Automatic responses

One intelligence.
Multiple touchpoints.

The guest chooses the channel. AI responds using the hotel’s knowledge and systems.

CogniVis AI

### Phone

AI answers the phone, responds to questions and helps guests plan their stay.

[Learn more](https://cognivis.ai/hotels/platform/channels/responses/phone/) [Call](tel:+48732125735)

### Email

A clear answer to a guest’s question, without waiting for reception to have a spare moment.

[Learn more](https://cognivis.ai/hotels/platform/channels/responses/email/) [Write](mailto:hotel@mdbootstrap.com)

### Instagram

Interest from Instagram becomes a conversation about your hotel.

[Learn more](https://cognivis.ai/hotels/platform/channels/responses/instagram/) [Demo](https://www.instagram.com/m/your_ai_hotel)

### Messenger

AI answers guests in Messenger, even outside the team’s working hours.

[Learn more](https://cognivis.ai/hotels/platform/channels/responses/facebook/) [Demo](https://m.me/707145062473747)

### WhatsApp

A virtual concierge in the app guests already have on their phones.

[Learn more](https://cognivis.ai/hotels/platform/channels/responses/whatsapp/) [Demo](https://wa.me/message/M2RO6PFEBMLYK1)

### Website chatbot

Help right on your hotel website — from the first question to choosing a stay.

[Learn more](https://cognivis.ai/hotels/platform/channels/responses/chat/) [Demo](https://cognivis.ai/hotels/demo/)

### QR guest guide

Scanning the code opens a guide to the property where guests can ask AI questions.

[Learn more](https://cognivis.ai/hotels/platform/channels/responses/informator/) [Demo](https://hotel.platform.cognivis.ai/guide/hotel)

### Info kiosk

Information and AI assistance on a screen in the hotel. Available without a phone, too.

[Learn more](https://cognivis.ai/hotels/platform/channels/responses/kiosk/) [Demo](https://hotel.platform.cognivis.ai/guide/hotel/kiosk)

## Response suggestions

AI prepares it.
You stay in control.

A ready-made starting point for your response, with hotel knowledge and room to add context and make a decision.

CogniVis AIIn your team’s tools

[### Outlook Find out more](https://cognivis.ai/hotels/platform/channels/suggestions/outlook/) [### Thunderbird Find out more](https://cognivis.ai/hotels/platform/channels/suggestions/thunderbird/) [### Booking Find out more](https://cognivis.ai/hotels/platform/channels/suggestions/booking/) [### Google Maps Find out more](https://cognivis.ai/hotels/platform/channels/suggestions/google/) [### Tripadvisor Find out more](https://cognivis.ai/hotels/platform/channels/suggestions/tripadvisor/) [### Travelist Find out more](https://cognivis.ai/hotels/platform/channels/suggestions/travelist/) [### Kurzurlaub Find out more](https://cognivis.ai/hotels/platform/channels/suggestions/kurzurlaub/) [### Expedia Coming soon](https://cognivis.ai/hotels/platform/channels/suggestions/expedia/) [### Booksy Coming soon](https://cognivis.ai/hotels/platform/channels/suggestions/booksy/)

## Quick preview

View demo

Preview simplified versions of selected tools in action at a sample property.

Selected demo: Automated responses — Chatbot

[Chatbot — Interactive demo CogniVis AI](https://cognivis.ai/iframes/en/demo-widget/)

## AI-powered hotel conversation analytics

Every conversation.
More insight into your hotel.

Connect conversations, reviews and property knowledge. Ask questions, uncover recurring guest needs and plan concrete actions.

What can we improve for guests with dogs?

Concept preview

### Recurring conversation topics

Example trend

Guest needsHotel amenities

From signal to action

### A small change. A more comfortable stay.

Guests keep asking about staying with a pet. Check their needs, update the information about your amenities and share recommendations with the team.

ConversationsReviewsHotel knowledge

Illustrative analysis view — sample data, not results for a specific property.

## Frequently asked questions

### How large can my team be?

You can have any number of team members. We will prepare a quote for all tools based on the number of rooms at your property and the modules you want to implement.

### Can I integrate AI with my booking system / PMS?

Yes, we can integrate AI with your booking system and PMS. All you need to do is give us access to the API or put us in touch with your system provider. We do not charge extra for this integration.

### Do I need to know about AI?

You do not need to know anything about AI to use our solutions. Our software is designed to be easy to use and intuitive. Our team will help you configure everything and provide training so that you can make full use of its capabilities.

### Do you train AI on my data?

No, we do not train AI on your data. Our solutions use only LLM providers that commit not to store customer data for training future models.

### Can I add more than one property?

Yes, you can add more than one property. You can manage all your properties from a single account. In this case, the quote will be based on the number of rooms across all properties and the modules you want to implement.

### What information can I add?

You can add any information that is relevant to your property. We support more than 39 different sources, including Google Drive, Dropbox, SharePoint, Gmail, Notion, Slack, PDF files, Excel, websites and many more.

Industry report

## How quickly do Polish hotels lose potential guests?

An analysis of hotel response times and benchmarks for the Polish market.

[Read the report](https://cognivis.ai/hotels/landings/response-time-study/)

Report in Polish

Source page: [Ready-to-use AI tools for hotels](https://cognivis.ai/hotels/platform/)
