Add AI Chatbots to Your Website for Support
Website Bots
A Website Chatbot allows you to create a chatbot that can be embedded on your website as a widget - a chat window in the corner of the screen. You can use any of your Assistants to power the bot.
See it in action
Easy Integration with the Website
Website chatbots are easy to integrate, allowing quick addition of support features without needing to modify the structure of your site. You can simply embed the widget on the page and start interacting with users right away.
Use of Existing Assistants
You can leverage pre-designed assistants that are already configured to interact with users. This means you don’t need to create new tools, but rather adapt existing models for the chatbot’s needs.
Customization for User Needs
The chatbot offers a wide range of customization options, such as setting the initial greeting message, input field text, and header label, allowing users to feel more comfortable and receive assistance tailored to the context of the site.
Increased User Engagement
By being available at all times on the site, the chatbot enables users to get instant help or answers to questions. This boosts user engagement and improves their overall experience on the site, leading to more interactions and longer time spent on the page.
Sales and Support Process Optimization
The chatbot can act as a sales assistant, helping users find products or services and gathering data on their interests. It can also handle support queries, automating processes and relieving customer service teams, which increases efficiency.
Website Bots FAQ
What is a Website Chatbot?
A Website Chatbot is a widget that can be embedded on your website, providing users with an interactive chat window. It can be powered by any of your existing Assistants to help users in real-time.
How do I integrate the chatbot into my website?
To integrate the chatbot, simply embed the provided widget code into your website. Once added, the chatbot will appear as a small window in the corner of your site, ready to interact with visitors.
Can I use an existing Assistant for the Website Chatbot?
Yes, you can use any of your existing Assistants to power the chatbot, which means you can utilize pre-configured assistants for consistent and efficient user interactions.
What data do I need to set up the Website Chatbot?
You will need to select an Assistant to power the chatbot and provide the domain address where the widget will be used. You can also customize additional settings like initial messages and display preferences.
Can I customize the message the chatbot greets users with?
Yes, you can define the initial message that will be displayed when the chatbot window opens. This helps set the tone for the conversation and provides an engaging welcome to users.
Can I change the placeholder text in the chatbot's input field?
Yes, you can customize the placeholder text in the input field to guide users on what type of message or query they can submit, ensuring a smoother interaction.
Is it possible to display terms and policies in the chatbot interface?
Yes, you can configure the chatbot to display terms and policies directly within the chat interface, ensuring compliance with legal regulations and transparency for users.
How does the chatbot enhance user engagement?
By providing instant support, the chatbot keeps users engaged, offering real-time answers and assistance. It helps improve the overall user experience and encourages more interaction with the site.
Can I set a character limit for messages in the chatbot?
Yes, you can set a character cap for each individual message, allowing you to control the length of interactions and ensure concise communication with users.
What benefits does the Website Chatbot provide for my business?
The chatbot can optimize sales processes by assisting users in finding products or services, as well as gathering data on their preferences. It also helps reduce the workload of customer support teams by automating routine queries.