Automate your
HOTEL with AI
Increase BOOKINGS with instant responses
Maximize satisfaction and PROFIT from a single stay
Protect REPUTATION by promptly addressing reviews
Try for free
Try AI at your property risk-free.
2-3 weeks + up to 14 days usage = 0 zł
- Quick start of basic tools
- Secure tests on protected channels
- After your approval, we activate guest service for 14 days
Centralized CONVERSATIONS
Guest convenience first
Guests expect the possibility to contact via various channels - Facebook, Instagram, WhatsApp, Email, and others. Meet these expectations. For the guest - speed and simplicity. For you - all conversations are in one place.
More about CentralizationInstant REPLIES
React at key decision moments
A guest asks a question when considering your property. Don’t miss this chance. AI replies instantly, increasing booking chances. Build positive experiences from the first contact.
More about AI responsesEasier BOOKINGS
More channels = more bookings
Don’t waste opportunities to get bookings. If the guest seems interested, AI will guide them through the reservation process step-by-step, regardless of the channel used.
More about AI bookingsSmooth CHECK-IN
Easier for guests, lighter for reception
Allow guests to check in remotely with flexible and easy-to-configure forms. Save team time and improve reception atmosphere by reducing queues.
More about check-inComfortable STAY
Key information always at hand
During their stay, your guests will have access to a smart informer that facilitates using hotel services and offers. The informer is also an excellent tool for promoting additional services.
More about the informerREVIEWS under control
Individual replies = better reputation
AI will help you quickly and personally address reviews. Maintain a high hotel ranking on key review portals and show that you truly listen to your guests.
More about reviews
Hotels lose responses, up to
60%
some communications remain unaddressed
Learn more
According to research, the average response rate of hotels to online reviews - regardless of type or location - is only about 40%. Despite the growing importance of reviews in the booking process, many accommodation owners still lag in maintaining an active online presence. One main reason for this is the time-consuming nature of crafting thoughtful, professional responses to guest reviews.
Source - MARA Survey
Personalized communication makes
77%
guests more willing to book
Learn more
Data from an international study by Ipsos MORI involving over 23,000 travelers and restaurant guests shows that 63% of respondents are more likely to book a hotel or dining venue if the owner regularly responds to most reviews. Moreover, as many as 77% of Tripadvisor users declare a higher likelihood to book at a property whose owner sends personalized responses.
Source - Ipsos MORI Survey
Chance of gaining a guest drops by
400%
after only 5 minutes of waiting for a reply
Learn more
A study published by Harvard Business Review confirms that the longer we wait to respond to a potential customer, the lower our chances of acquiring them. Analyses show that the likelihood of successfully qualifying a lead drops by as much as 400% if the response time increases from 5 to 10 minutes. Despite such significant differences, only 1% respond to inquiries in less than 5 minutes. This shows the great potential in quick reactions and the importance of continuously optimizing response time to potential customer contact.
Source - Harvard Business Review
Reducing response time to <1h is enough to gain
25%
more bookings
Learn more
Analysis of over 5000 listings in the hospitality industry shows that the facility's response time significantly influences ad effectiveness. Facilities responding in more than an hour had an average conversion rate of 0.8%. Responding within an hour raised the rate to 1%, meaning 25% more bookings. Quick response can therefore really increase the chance of booking.
Source - IntelliHost
ChatBots 24/7
We will build ChatBots for your facility that will answer guest questions
Use existing website as a knowledge source
Serve in multiple languages
Forward conversations to reception in difficult cases
Collect email of the inquirer at the end of the conversation
Add information via simple wiki module or popular apps like Google Drive or Dropbox
Responses AI
AI will answer most questions, and difficult cases will be redirected to a central panel with auto-translations and AI suggestions.
Answer wherever guests look for information
Answer instantly
Analyze all inquiries in one place
Have one service panel for all channels
Detect difficult cases and redirect to a human or designated email address
Website chat
Ask e.g. "what is the parking situation?".
Ask e.g. "can I come with a dog?".
Ask e.g. "what are the SPA opening hours?".
Ask e.g. "do you have vegan meals?".
Information desk
Ask e.g. "what is the Wifi password?".
Send an email e.g. "is an allergy diet available?".
Phone
Call and ask e.g. "can I rent bikes?".
WhatsApp Groups (Beta)
Ask e.g. <em>"what interesting events are nearby?"</em>.
Personal AI Email
Not all answers can be fully automated. AI on your personal email will suggest replies you can modify and send with one click.
Use AI assistance on individual email inboxes
Speed up email handling and reduce team frustration
Eliminate typos and unclear responses
Suggestions based on company sources and context are accurate and personalized
Maintain control over replies before sending
Manage accesses, content groups, and assistants with precise permissions for teams.
Smart Informant
After check-in, the guest gets access to a digital brochure with key information. They don't even need to browse it — they can just ask AI anything related to their stay.
Generate QR codes so the guest has an answer at hand
Automatically translate and support multiple languages
Besides contents in the informant itself, AI answers guest questions based on your website and other sources
Eliminate misunderstandings and increase guest satisfaction
Gain new space for promoting additional services and upselling
Full Integration
Connecting various systems is our specialty. We will integrate the tools you use into a coherent system supported by AI.
We will integrate with any PMS or reservation system
You just need to provide us with an API (typically included in your agreement with the provider) or contact the provider
Your guests will instantly make reservations or order additional services
Facebook, Instagram, WhatsApp, Email — AI will handle the entire booking / ordering process via any channel
After booking, AI will ensure remote check-in and also, answer all guest questions
We do not charge extra fees for such integration
Reviews and Feedback
63% of guests are more likely to book if you regularly respond to reviews, while as many as 77% are more likely if your responses personally relate to their opinions.
Set the tone, AI will reply according to your guidelines
Personalize by directly referring to review content
Handle all key review portals
Respond in the guest’s native language
Investment calculator
AI Reception
Basic AI implementation and integration with your website and systems
- AI integration with your website
- Integration with provided booking system / PMS
- ChatBot for website
- Intelligent query forwarding to reception
- Guest email collection
- Wiki module for knowledge filling
- Internal interface for staff
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Communication
Turn questions into bookings with instant replies
- Centralized communication panel with intelligent suggestions and translations
- Facebook Messenger
- Instagram Messenger
- Shared email address
- Plugin for private email inboxes
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Stay
Maximize profit and guest satisfaction during their stay
- AI concierge with informer
- QR code system for guests
- Multilingual support
- Remote check-in
- Digital guide
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Reputation
Build loyalty by addressing reviews quickly and individually
- Monitoring and automatic AI responses
- Statistics, sentiment analysis
- Booking
- Google Maps
- TripAdvisor
- Travelist
- Kurzurlaub
/pokój /miesiąc
* Based on data from Hospitality Technology, 2023 Lodging Technology Study, Embracing Mobility & Self-Service, assuming effective use of freed resources and rate zł/h
Frequently Asked Questions
How large can my team be?
You can have any number of team members. Pricing for all tools will be prepared based on the number of rooms at your property and the modules you want to implement.
Can I integrate AI with my booking system / PMS?
Yes, we can integrate AI with your booking system and PMS. Just provide us with the API or connect us with the system provider. We do not charge extra fees for such integration.
Do I need to know about AI?
You don't need to know anything about AI to use our solutions. Our software is designed to be easy to use and intuitive. Our team will help you set everything up and provide training so you can fully utilize its capabilities.
Do you train AI on my data?
No, we do not train AI on your data. Our solutions only use LLM providers who commit not to store customer data for training future models.
Can I add more than one property?
Yes, you can add more than one property. You can manage all properties from a single account. In that case, pricing will be prepared based on the total number of rooms across all properties and the modules you want to implement.
What information can I add?
You can add all information relevant to your property. We support over 39 different sources including Google Drive, Dropbox, Sharepoint, Gmail, Notion, Slack, PDF files, Excel, websites, and many more.