AI reply suggestions in Outlook for Hotels

Outlook

Respond faster to guest and client emails with artificial intelligence suggestions directly in Outlook.

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See how it works

The team will reply to emails 3x faster
AI suggestions ready to use or edit
Accurate suggestions based solely on designated sources
Conversational modification / adjustment of suggestions
Humans retain full control over the final response
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Suggestions FAST

Instant response suggestions

Ready to copy or edit

Faster responses and fewer mistakes

Full control over the final response

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Suggestions ACCURATE

Based only on designated sources

No hallucinations or fabricated information

Missing information is highlighted for a human to complete

Specific knowledge scope - selected pages, selected files, knowledge base or other source sets

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This simple diagram shows how CogniVis AI ensures the accuracy of AI suggestions in Outlook, helping reception and reservation staff create precise, helpful email replies.

Product

Guest journey

AI supports you at every stage of the guest journey – from first contact, through booking, check-in, stay, and review.

Specialization in Hospitality

When building CogniVis, we focused on deep specialization in the hospitality industry. See what benefits this brings.

Frequently Asked Questions

Where does AI get the knowledge to generate suggestions?

CogniVis AI uses various knowledge sources, such as the property’s websites, internal documents, and even previous guest interactions. This allows it to provide precise and up-to-date answers to diverse questions.

Which Outlook version does the extension support?

Currently, the extension is compatible with the web version of Outlook. We encourage using the web version of Outlook not only for access to the extension but also for better performance and greater security compared to older desktop versions.