AI Tools for Hotel and Accommodation Teams
More Efficient Team
Streamline your team’s work with communication, management, and knowledge search tools supported by artificial intelligence.
See how it works
Frequently Asked Questions
How does CogniVis support internal team communication?
CogniVis AI offers integrations with popular communication tools such as WhatsApp and Slack, enabling the creation of bots that can automatically answer questions, deliver important information, and improve internal team communication.
How does CogniVis support external communication of individual team members?
CogniVis AI integrates with popular email clients such as Outlook and Thunderbird, enabling automated faster responses to emails in team members’ personal inboxes.
Is integration with Outlook and Thunderbird the same as an automated email address?
No, integration with Outlook and Thunderbird allows generating reply suggestions directly within the team member’s email client, while an automated email address is a dedicated mailbox fully managed by CogniVis AI. The difference is that with Outlook and Thunderbird integration, the team member has full control over sent replies and can edit them before sending, whereas with an automated email address, CogniVis AI independently responds to inquiries according to established rules and scenarios.
Can CogniVis integrate with other tools used by my team?
Yes, CogniVis AI offers extensive integration possibilities with various tools and systems used by teams such as CRM, project management systems, collaboration tools, and others. This allows you to centralize your team’s work and increase operational efficiency.
How does CogniVis help with team knowledge management?
CogniVis AI provides an advanced knowledge base that enables organizing, storing, and sharing information within the team. Additionally, CogniVis AI integrates with dozens of other knowledge sources such as documents, websites, applications, files, and more, creating a single source of truth for the entire team. This way, team members can use one search engine for all knowledge available in the organization.
How does the AI search engine in CogniVis work?
The AI search engine in CogniVis uses advanced natural language processing technologies to enable team members to quickly and efficiently find information. They just need to enter a question or phrase, and the AI will search the knowledge base and integrated information sources to find the most relevant results or generate ready content such as email responses, social media posts, offers, reports, and more.
How can WhatsApp and Slack bots improve internal communication?
WhatsApp and Slack bots can automatically answer frequently asked questions, remind about unfinished conversations, summarize past discussions, and also publish regular automated reports, analyses, and content created based on data from various sources. This allows team members to get needed information faster and focus on more strategic tasks.
How does CogniVis help with managing online reviews?
CogniVis AI enables fast and effective responses to reviews on key platforms such as Google, TripAdvisor, Travelist, Booking, and others. When responding to reviews on supported portals, team members will see AI-generated reply suggestions directly in the browser interface. They can freely edit them before sending, ensuring consistent communication tone and faster review handling.
Channels
Automatic Responses
AI will immediately answer guest questions, process reservations or offer additional services on these channels.
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ChatBot on the Website
Embed it on your property’s website.
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Instagram
Respond instantly to DMs.
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Facebook Messenger
Respond as your property’s page.
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WhatsApp
Respond from a dedicated number.
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Smart Informer
Digital brochure accessible via QR code.
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Email Address
Respond from a dedicated address.
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Phone
Answer calls by voice.
Instant suggestions
AI will suggest to the employee who can automatically translate, modify or approve it.