Automate
your HOTEL with AI
Increase BOOKINGS with instant replies
Maximise satisfaction and PROFIT from every stay
Protect your REPUTATION by addressing reviews instantly
First contact
The first contact with your hotel happens via website, email or chat – AI provides instant answers to every question from potential guests.
Booking
AI guides prospective guests through the booking process step‑by‑step – from the first message to payment.
Remote check‑in
Save front‑desk time and let guests check in online thanks to flexible, easy‑to‑configure forms.
Stay
During the stay guests get an intelligent concierge with a digital guestbook that makes it simple to use services and offers.
Profit maximisation
AI boosts revenue during the stay with personalised upselling – e.g. suggesting a table reservation to a guest who asked about the menu the day before.
Guest review
AI helps you respond to reviews fast and personally, sustaining a high ranking on key review sites.
Faster, more efficient team
High season? AI keeps the team from drowning in queries – build specialised AIs for specific tasks and knowledge.
Hotels lose responses to the extent that
60%
some communications remain unaddressed
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Source - MARA Survey
Personalized communication will make
77%
guests more likely to book
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Source - Ipsos MORI Survey
The chance of gaining a customer drops by
400%
after just 5 minutes of waiting for a response
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Source - Harvard Business Review
Simply reducing response time to <1h is enough to gain
25%
more bookings
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Source - IntelliHost
Try CogniVis AI in action and see how quickly and accurately it responds
ChatBots 24/7
We will build ChatBots for your facility that will answer guest inquiries
Use your existing website as a knowledge source
Provide support in multiple languages
Forward conversations to reception in complex cases
Collect the user's email at the end of the conversation
Complete information through a simple wiki module or popular apps like Google Drive or Dropbox
Communication Hub
AI will answer most questions and route tricky ones to a central panel with auto‑translations and AI suggestions.
Respond wherever guests seek info
Respond instantly
Analyse all inquiries in one place
Have one dashboard for all channels
Detect tough cases and route to a human or specified email
Ask e.g. "what are the SPA opening hours?".
Ask e.g. "can I bring my dog?".
Ask e.g. "can I bring my dog?".
Shared email
Write an email e.g. "is an allergy‑friendly diet possible?".
WhatsApp Groups (Beta)
Ask e.g. "what interesting events are nearby?".
Personal Email AI
Not all responses can be fully automated. In your personal email inbox, AI will suggest replies that you can modify and send with a single click.
Use AI assistance on individual email inboxes
Speed up email handling and reduce team frustration
Eliminate typos and unclear responses
Suggestions based on company sources and context are accurate and personalized
Maintain control over responses before sending
Manage access, content groups, and assistants with precise permissions for teams.
Digital Guide
After check-in, the guest gets access to a digital brochure with key information. They don't even need to browse it; they can simply ask the AI anything related to their stay.
Generate QR codes so the guest has answers at hand
Automatically translate and support multiple languages
In addition to the content in the brochure itself, AI will answer guest questions based on your website and other sources
Eliminate misunderstandings and increase guest satisfaction
Gain new space to promote additional services and upselling
See how we integrated with the booking system of one of our clients
Full Integration
Connecting different systems is our specialty. We will integrate the tools you use into a seamless ecosystem supported by AI.
We will integrate with any PMS or booking system
All you need to do is provide us with an API (usually included in your agreement with the provider) or contact the provider
Your guests will be able to instantly make reservations or order additional services
Facebook, Instagram, WhatsApp, Email - AI will handle the entire reservation / service ordering process through any channel
After the reservation, AI will ensure remote check-in and answer any questions your guests may have
We do not charge extra fees for such integration
Reviews and Opinions
63% of guests are more likely to book if you regularly respond to reviews, while as many as 77% are more likely to book if your responses are personalized and directly address their feedback.
Set the tone, AI will respond according to your guidelines
Personalize by directly referring to the content of the review
Manage all key review platforms
Reply in the guest's native language
Pricing
AI Reception
Basic implementation and AI integration with your website and systems
- AI integration with your website
- Integration with the provided booking system / PMS
- ChatBot for your website
- Intelligent query forwarding to the reception
- Collecting guest email addresses
- Wiki module for knowledge completion
- Internal interface for employees
/room /month
Communication
Turn inquiries into bookings with instant responses
- Centralized communication panel with smart suggestions and translations
- Facebook Messenger
- Instagram Messenger
- Shared email address
- Plugin for private email inboxes
/room /month
Stay
Maximize profit and guest satisfaction during their stay
- AI Concierge with digital guide
- QR code system for guests
- Multi-language support
- Remote check-in
- Digital guidebook
/room /month
Reputation
Build loyalty by addressing reviews quickly and personally
- AI monitoring and automated responses
- Statistics and sentiment analysis
- Booking
- Google Maps
- TripAdvisor
- Travelist
- Kurzurlaub
/room /month
* Based on data from Hospitality Technology, 2023 Lodging Technology Study, Embracing Mobility & Self-Service, assuming efficient use of freed-up resources and the rate zł/h
Frequently Asked Questions
How large can my team be?
You can have any number of team members. We will prepare the pricing for all tools based on the number of rooms in your property and the modules you want to implement.
Can I integrate AI with my booking system / PMS?
Yes, we can integrate AI with your booking system and PMS. All you need to do is provide us with an API or connect us with the system provider. We do not charge extra fees for such integration.
Do I need to know anything about AI?
You don’t need to know anything about AI to use our solutions. Our software is designed to be simple and intuitive. Our team will help you configure everything and provide training so you can fully utilize its potential.
Do you train AI on my data?
No, we do not train AI on your data. Our solutions only work with LLM providers who are committed to not storing client data for training future models.
Can I add more than one property?
Yes, you can add more than one property. You can manage all properties from a single account. In such a case, the pricing will be based on the total number of rooms across all properties and the modules you want to implement.
What information can I add?
You can add any information relevant to your property. We support over 39 different sources, including Google Drive, Dropbox, SharePoint, Gmail, Notion, Slack, PDF files, Excel, websites, and many more.