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    Setup

  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Quick start
    • Overview
    • Add Your LLM
    • Add Source
    • Define Data Sets
    • Generators
  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Users
    • Overview
    • Understand Permissions
    • Define Roles
    • Add New User
  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Knowledge base
    • Overview
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  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Connectors
    • Airtable
    • ClickUp
    • CogniVis Docs
    • Confluence
    • Discourse
    • Document360
    • Dropbox
    • File
    • GitHub
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  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Assistants
    • Overview
    • Define Response Style
    • Choose LLM
    • Define Knowledge
    • Improve Search
    • Choose a Time Zone
    • Add Welcome Messages
    • ProfitRoom Tool
    • Image Generator
    • Code Interpretation Tool
    • Choose Who Has Access
  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Communication hub
    • Overview
  • Channels

  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Website chat
    • Overview
    • Basic Setup
    • Select Languages
    • Define Layout
    • Define Behavior
  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Social media
  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Voice
  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. WhatsApp
    • Overview
    • Adding WA Bot to a Group
    • Enabling Private Conversations
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  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Slack
  • Other

  • !Font Awesome Free v7.0.1 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc. Automations
    • Simple Reminders
    • Page Change Monitor
    • Google Analytics Monitor
    • Search Console Monitor
    • Custom Sources
  • Plugins
    • Google Analytics
    • Search Console
  • Message bots
    • Chat Widget Setup
    • Slack Bot Setup
    • WhatsApp Bot Setup

Chat Widget Setup

Setting up a chat widget integrates an AI-powered interface on your website, enabling automatic responses to user queries. It enhances engagement and provides personalized, data-driven answers, improving user experience and interaction.

Go to an Admin Panel, which you can find in the upper right corner of the screen.

Go to the “Chat Widgets” section in the menu on the left side of the screen.

Click on “New Chat Widget”.

Fill in the chat widget details:

  • Who am I:
    • Enter the name of the new chat widget
  • What data should I have access to:
    • Select the assistant that the new chat will use
  • Enter the address of the domain on which you will use the widget
  • [Advanced] Chat settings:
    • Define the initial message displayed to the user upon opening the chat window
    • Set the header label for the chat widget
    • Define the placeholder text for the message input field
    • Display terms and policies within the chat interface
    • Set the character cap for each individual message

After clicking "Create", a window will appear with the code you need to paste at the end of the <body> tag.

Enjoy your new chat widget.

CogniVis - AI knowledge base software CogniVis AI

Experts in artificial intelligence creating business solutions for the hospitality industry, private medical practices, and many others.

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  • Michał Szymański

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