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Even the best AI can achieve little if it does not have access to valuable data.
Data and knowledge are among the most valuable assets of any organization today. Without a structured approach to
recording and maintaining organizational knowledge, companies may be overlooking significant untapped potential.
What is Knowledge Base?
Knowledge base is a structured document management system. You can think of it as your in-company Wikipedia,
supported by AI.
CogniVis has a "Docs" module, which is used for creating a
corporate knowledge
base that the artificial intelligence then relies on.
The best way to imagine knowledge base and its structure is as a library. Think about classic,
physical library,
with wooden shelves and paper books.
CogniVis Docs is a digital representation of such a physical library and also has shelves, books, chapters and
pages.
Each shelf corresponds to a specific segment of corporate knowledge, such as marketing, IT, design,
and so on. This
is, of course, just an example division, and each organization should adapt this structure to its own needs.
If valuable company knowledge exists only in the heads of team members, there is no other way to share it than by
simply exchanging it directly between individuals.
This is a very inefficient and unreliable method.
However, if everything is saved in a digital form, not only does each member have unlimited access to this
knowledge, but it also becomes an excellent basis for artificial intelligence.
So, instead of writing to Mark Newman from the marketing department asking, "What is the procedure for creating
social media campaigns in our company?" you would now ask AI, which, based on your corporate knowledge base,
will
provide you with precise answers in seconds.
This way, not only will you avoid bothering other team members, but you will also get faster and
more precise
answers yourself. Productivity will skyrocket.
AI-enhanced text editor
One of the most useful features of CogniVis Docs is the AI-enhanced text editor.
AI integrated into the text editor means you can use the power of AI directly when writing your text.
Let's assume you have a company procedure to write. Let it be a challenging, long, boring and at the same time
very important procedure regarding the protection of personal data in your organization.
Sometimes this type of content is the hardest to start. So we can use AI and tell it to write an outline that will
outline the framework of this text and provide us with a good starting point for further work.
Another powerful functionality in the CogniVis Docs knowledge base is AI Chat available on every
document.
Thanks to it, we can talk to a given document as if we were talking to a human.
For example, we do not have to read every line of a long document to find out what we need to do in connection
with it.
We can tell the artificial intelligence to write us action points or summarize
the document to the most important
issues.
Using AI Chat in CogniVis Docs, we can conduct any conversation as if we were talking to ChatGPT - only in this
case the artificial intelligence will refer to the document we are currently viewing.
Capabilities
AI implemented into a company knowledge base can bring a lot of benefits. Let's have a look at a few examples.
In our sample knowledge base, we have a book titled "Team," where information about
company
personnel is stored. Each person has their page, describing their position, areas of responsibility, and other
relevant data. For example, here we have the page of the CEO, John Smith.
Because the CogniVis AI chatbot is based on our knowledge base, I can ask it the following question:
I can also tell it to give me the phone number of the CEO.
Of course, if we asked such a question to some chatbot based on general knowledge (like ChatGPT), it
wouldn't know
the answer. Only connecting corporate data enables this type of interaction.
Example questions we can ask artificial intelligence
Who can help me prepare a marketing campaign?
When is Ewa on vacation?
Which product sold the best throughout the year?
What is the average customer satisfaction with the company's services in February 2024?
What is the status of the New Era of Digital Art project?
Which project is most delayed compared to the planned schedule?
Content Creation
Of course, we are not limited to asking single questions. For example, we can have the AI refer to
the previously mentioned delay in the Epsilon project and have it create a message to the team asking about the
reasons for this delay.
Create a draft of a polite yet firm message to the Epsilon project team, asking why their
project
is significantly delayed.
Implement AI-powered knowledge base in your
organization
Unlock the full potential of your organization's data with our AI-powered knowledge base solutions. Our team will
help you create a structured, dynamic knowledge repository that leverages advanced AI to streamline information
management and retrieval, tailored to your unique requirements.
Contact us to explore how our AI solutions can transform your data into actionable insights and drive efficiency
across your organization.
Author of hundreds of articles on AI, programming, UI/UX design,
business, marketing and productivity. In the past, an educator working
with troubled youth in orphanages and correctional facilities.
