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Platform
CogniVis Platform

Travelist

AI prepares replies to guest reviews on Travelist, saving the team time and protecting the property’s reputation.

Book an AI consultation Explore other hotel tools

See how it works

  • Respond to reviews 3x faster
  • AI suggestions ready to use or edit
  • Relevant responses consistent with your brand voice
  • Flexible customisation of response tone and content
  • People retain full control over publication
Book a call and try it Other tools

Demonstration recording in Polish.

Ready-to-use response suggestions

  • Instant response suggestions
  • Ready to copy or edit
  • Faster responses and fewer mistakes
  • Full control over the final response
Book a call and try it out More about AI responses
From message to responseAI prepares a response to the guest’s message. With suggestions, staff remain in control of what is sent. Guest message AI Suggestion to edit Staff decide what to send

Suggestions grounded in your hotel’s knowledge

  • Based exclusively on designated sources
  • No hallucinations or made-up information
  • Missing information is highlighted for a human to complete
  • A defined knowledge scope: selected pages, files, knowledge bases or other source sets
Book a call and try it out More about our methodology
Source-based responsesAI checks your hotel website, files, bookings and systems. When information is missing, it passes the question to a staff member or highlights what needs completing in the suggestion.Hotel websiteFilesBookingsSystemsAI Selected sources hotel sources Suggestion to edit Missing information? Staff complete the details

Suggestions that save time

  • Guide suggestions using simple instructions
  • Add contextual information as you go
  • Automatically translate into any language
  • Stay in control without sacrificing speed
Book a call and try it out More about AI responses

Demonstration recording in Polish.

CogniVis Platform

See how the platform brings together knowledge, channels and team workflows.

Guest journey

From the first question, through booking and the stay, to reviews and conversation analysis.

Hospitality specialisation

When building CogniVis, we focused on deep specialisation in the hotel industry. Discover the benefits this brings.

Frequently asked questions

What sources does AI use to generate suggestions?

AI uses property data from its Travelist page, room and facilities descriptions, as well as previous guest interactions, to create relevant, natural-sounding suggestions.

How does the Travelist integration work?

The integration enables AI to analyse guest reviews and automatically suggest responses that can be easily edited and published directly from the management panel.