CogniVis platform
All conversations in one place
Guests call and write through different channels. Your team sees all conversations in one hub and can manage them with ease.
See the solutionAn instant response
AI answers guests’ questions at any time. When team assistance is needed, it passes the conversation on with its context.
See the solutionFrom conversation to booking
AI helps guests choose their stay and guides them to booking. Integrated with your booking engine.
See the solutionEverything guests need during their stay
Guests can check information and ask AI through a QR guest guide, info kiosk or WhatsApp. They can conveniently access hotel services and offers.
See the solutionA review with a considered response
AI prepares a tailored response to each review. An employee can add information, edit the suggestion and publish the finished response.
See the solutionFrom conversations to better decisions
Analyse guest communication alongside reviews and property knowledge. Ask questions and receive insights, suggested actions and specific sources.
See the solutionOne intelligence.
Multiple touchpoints.
The guest chooses the channel. AI responds using the hotel’s knowledge and systems.
CogniVis AIA clear answer to a guest’s question, without waiting for reception to have a spare moment.
Help right on your hotel website — from the first question to choosing a stay.
Scanning the code opens a guide to the property where guests can ask AI questions.
Information and AI assistance on a screen in the hotel. Available without a phone, too.
AI prepares it.
You stay in control.
A ready-made starting point for your response, with hotel knowledge and room to add context and make a decision.
View demo
Preview simplified versions of selected tools in action at a sample property.
Selected demo: Automated responses — Chatbot
Every conversation.
More insight into your hotel.
Connect conversations, reviews and property knowledge. Ask questions, uncover recurring guest needs and plan concrete actions.
What can we improve for guests with dogs?
Concept previewIllustrative analysis view — sample data, not results for a specific property.
You can have any number of team members. We will prepare a quote for all tools based on the number of rooms at your property and the modules you want to implement.
Yes, we can integrate AI with your booking system and PMS. All you need to do is give us access to the API or put us in touch with your system provider. We do not charge extra for this integration.
You do not need to know anything about AI to use our solutions. Our software is designed to be easy to use and intuitive. Our team will help you configure everything and provide training so that you can make full use of its capabilities.
No, we do not train AI on your data. Our solutions use only LLM providers that commit not to store customer data for training future models.
Yes, you can add more than one property. You can manage all your properties from a single account. In this case, the quote will be based on the number of rooms across all properties and the modules you want to implement.
You can add any information that is relevant to your property. We support more than 39 different sources, including Google Drive, Dropbox, SharePoint, Gmail, Notion, Slack, PDF files, Excel, websites and many more.
Industry report
An analysis of hotel response times and benchmarks for the Polish market.
Read the reportReport in Polish
