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Platform
CogniVis Platform

Tripadvisor

AI prepares replies to Tripadvisor reviews so hotels can respond faster and build their reputation consistently.

See how it works

  • Help your team respond to reviews 3x faster
  • AI suggestions ready to use or edit
  • Relevant suggestions based solely on designated sources
  • Conversational modification and customisation of suggestions
  • People retain full control over the final response

Demonstration recording in Polish.

Ready-to-use response suggestions

  • Instant response suggestions
  • Ready to copy or edit
  • Faster responses and fewer mistakes
  • Full control over the final response
From message to responseAI prepares a response to the guest’s message. With suggestions, staff remain in control of what is sent. Guest message AI Suggestion to edit Staff decide what to send

Suggestions grounded in your hotel’s knowledge

  • Based exclusively on designated sources
  • No hallucinations or made-up information
  • Missing information is highlighted for a human to complete
  • A defined knowledge scope: selected pages, files, knowledge bases or other source sets
Source-based responsesAI checks your hotel website, files, bookings and systems. When information is missing, it passes the question to a staff member or highlights what needs completing in the suggestion.Hotel websiteFilesBookingsSystemsAI Selected sources hotel sources Suggestion to edit Missing information? Staff complete the details

Suggestions that save time

  • Guide suggestions using simple instructions
  • Add contextual information as you go
  • Automatically translate into any language
  • Stay in control without sacrificing speed

Demonstration recording in Polish.

Frequently asked questions

What sources does AI use to generate suggestions?

CogniVis AI analyses data from the hotel’s official sources, such as descriptions, policies, website content and previous reviews, to create relevant responses that are consistent with the brand.

How does the Tripadvisor integration work?

CogniVis AI automatically retrieves review content from Tripadvisor and generates response suggestions that can be tailored to the property’s communication style and published quickly.