Hospitality Innovations

Practical insights on AI, automation, and technology shaping the future of hospitality.

AI in hospitality reaches a tipping point – 2026 may define the industry's future

The coming months may separate hotels adopting AI from those falling behind.

How ChatGPT ads could change how hotels acquire guests

A new distribution channel may reshape the role of OTAs and how guests make decisions.

Hotel data in team chats is a real operational risk

Many hotels are unknowingly moving critical operational data into private messaging apps.