In every plan
Website integration
Your website becomes a knowledge source for AI assistants. Details about rooms, services, offers and stay policies help them give answers specific to your property. Their knowledge is updated as your website content changes.
We begin by reviewing the accuracy and quality of your content. We help identify gaps and unclear information, giving AI a solid foundation without asking your team to copy the same details into several places.
In every plan
Booking integration
We connect the Platform to your booking engine. Your AI assistant can use its availability, room and offer information to help guests find the right stay.
The conversation leads naturally from an initial question towards a reservation, without sending guests off to find information themselves. The integration supports reservations through your selected AI channels, using your own booking system.
In every plan
App and file integrations
Connect knowledge spread across Google Drive, SharePoint, calendars and company files. The Platform draws on the sources your team already uses, so you do not have to move everything into a new tool.
Documents, materials and operational information can support both employees and AI assistants. You decide which sources to connect and who can access them.
In every plan
Knowledge base
An internal wiki where your team creates and updates procedures, instructions and answers to common questions. It gives you a home for the knowledge that is not on your website but matters in everyday work.
Employees and authorized AI assistants share the same source of information. Update a policy or an instruction in one place instead of passing it on separately to every shift and every channel.
In every plan
AI search
Ask in your own words instead of searching for a file name or the right folder. AI search helps find information in your connected sources and knowledge base, then brings it together in a clear answer.
From group check-in procedures to offer details, employees can reach the information they need faster and check the sources behind an answer. Search respects their assigned knowledge permissions.
In every plan
Communication hub
One place to work with conversations from your connected channels. See contact history, AI replies and cases that need a member of staff. When your team takes over a conversation, its context is already there.
Contacts, queues, tags and notifications keep service organized. Review reply quality and help ensure important questions do not get lost between channels or team shifts.
In every plan
Secure AI assistants
AI assistants for your team, tailored to its tasks and company knowledge. They help draft messages, summarize documents, analyze materials and find the right procedure.
Employees work with internal documents within their assigned permissions. You choose each assistant's knowledge sources and instructions so it can support a specific area of work without sharing everything with everyone.
In every plan
Manager workspace
Turn communication history into knowledge that helps you run your property. Analyze recurring questions, guest needs, and the quality and speed of replies from AI and your team.
Dashboards, charts and AI-powered analysis show what works and where to improve. Instead of reviewing conversations one by one, focus on insights for guest service, your offer and the way your team works.
In every plan
Access management
Decide who can use each part of the Platform. Configure employee and AI assistant access to knowledge sources, channel management and other resources.
Reception staff, managers and guest-facing assistants do not need to see the same information. Match permissions to each role's responsibilities, sharing the knowledge people need while keeping control of internal materials.
