Collect marketing consents and automatically pass them to retargeting systems and contact databases.
Fewer queues and a better atmosphere at reception
Online check-in allows guests to start their stay calmly and without rushing. Guests appreciate having everything prepared in advance, while staff can welcome them with their full attention on hospitality rather than paperwork and documents.
Save reception time
Automating the check-in process reduces formalities and limits manual data entry. The reception team can focus on what really matters: interacting with guests and delivering quality service.
Fewer errors
Guest data goes straight into the system, eliminating errors and speeding up the check-in process.
GDPR compliance
Data is transmitted via a secure channel and stored in accordance with GDPR.
Convenience for guests
Guests can check in from anywhere and at any time – on the way, on a plane or even the day before. They do not have to worry about reception opening hours, while you can plan staff schedules and occupancy management more effectively.
Efficient communication
Guests automatically receive all the information they need about their stay in a digital guest guide.
Lower operating costs
Check-in automation reduces the reception team's workload and saves time for the entire team.
Flexible procedures
Online forms can be easily updated when regulations or your property's needs change.
AI in the channels you already use
Automate responses or display suggestions without changing your team’s everyday tools.
How can I share the online check-in form with guests?
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CogniVis AI makes it easy to share an online check-in form by generating a unique link that guests can receive by email or SMS before arrival. The link can also be sent in automated booking confirmation messages.
Do you integrate with PMS systems?
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Yes, CogniVis AI can integrate with your PMS (Property Management System) to automatically retrieve guest data and update the check-in status in your system.
What information can I collect in the check-in form?
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In the online check-in form, you can collect various types of information, including guests’ personal details (first name, surname, address, telephone number and email address), identity document details (passport or ID card number), vehicle registration details (for example, to provide parking), marketing consents, acceptance of the terms and conditions, and any other information required for check-in.
How does multilingual support work in the check-in form?
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Simply create the form in one language, and CogniVis AI will automatically translate it into multiple languages, allowing guests to complete it in their preferred language.
